Welcome to ReUnity

Please review and accept the following before continuing

Important Disclaimer

ReUnity is a wellness and support tool. It is not a medical device and does not provide diagnosis, treatment, or crisis services. If you are in immediate danger, call 911 or your local emergency services.

If You Are in Crisis

If you are experiencing a mental health emergency or having thoughts of suicide, please contact emergency services immediately:

988 - Suicide & Crisis Lifeline (24/7)911 - Emergency ServicesText HOME to 741741 - Crisis Text Line

Important Information

  • • ReUnity is a wellness and support tool, not a medical device
  • • The AI companion is NOT a licensed therapist, counselor, or healthcare provider
  • • Nothing in this app constitutes medical advice, diagnosis, or treatment
  • • ReUnity does NOT provide crisis services — call 911 for emergencies
  • • Your conversation data is NOT stored after sessions end
  • • We do NOT sell your personal information to third parties

Your Privacy

  • • Conversations are processed in real-time and not permanently stored
  • • Journal entries and safety plans are encrypted and stored locally on your device
  • • We collect only your email for authentication purposes
  • • We do not track your location or share data with advertisers
  • • No silent analytics tracking — you control your data
I have read and agree to the Terms of Service and Privacy Policy
I understand that ReUnity is a wellness and support tool, not a medical device, and does not provide diagnosis, treatment, or crisis services. I have read the Disclaimer
I confirm that I am 17 years of age or older

By continuing, you acknowledge that you have read and understood all terms.

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Privacy Policy

Last Updated: January 25, 2026

ReUnity is a wellness and support tool. It is not a medical device and does not provide diagnosis, treatment, or crisis services. If you are in immediate danger, call 911 or your local emergency services.

Your Privacy is Our Priority

ReUnity does not store, sell, or share your personal conversations or mental health data. Your sessions are confidential and are not retained after you close the app. We are committed to providing a safe, private space for your mental health journey.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Email address and encrypted password for authentication purposes only.
  • Conversation Data: Messages you send during AI chat sessions. This data is processed in real-time and is NOT permanently stored on our servers.
  • Journal Entries: If you choose to use the journaling feature, entries are encrypted and stored locally on your device unless you explicitly enable cloud sync.
  • Safety Plans: Safety plan data is encrypted and stored only on your device. You control when and how to export this information.

1.2 Information We Do NOT Collect

  • We do NOT collect or store your conversation history after sessions end
  • We do NOT track your location
  • We do NOT sell any data to third parties
  • We do NOT share your information with advertisers
  • We do NOT use your data for marketing purposes
  • We do NOT create behavioral profiles

2. How We Use Your Information

The limited information we collect is used solely for:

  • Authenticating your account access
  • Providing real-time AI-powered mental health support during active sessions
  • Improving the accuracy and helpfulness of our AI responses (using anonymized, aggregated data only)
  • Sending critical safety notifications if you opt-in

3. Data Security & Confidentiality

Our Confidentiality Commitment:

  • All data transmission uses TLS 1.3 encryption
  • Passwords are hashed using bcrypt with salt
  • Session data is processed in memory and not written to persistent storage
  • We employ strict access controls—no employee can access your conversations
  • Our AI processes your messages locally without human review

4. Data Retention

Data TypeRetention Period
Chat ConversationsNot stored (session only)
Account EmailUntil account deletion
Journal EntriesDevice-only (your control)
Safety PlansDevice-only (your control)

5. Your Rights

You have the right to:

  • Access: Request a copy of any data we hold about you
  • Deletion: Delete your account and all associated data at any time
  • Portability: Export your journal entries and safety plans
  • Correction: Update your account information
  • Withdraw Consent: Opt out of any optional data collection

To exercise these rights, contact us at: [email protected]

6. Third-Party Services

ReUnity uses the following third-party services with strict privacy agreements:

  • Authentication Provider: Secure login services (no conversation data shared)
  • AI Processing: Language model APIs process messages in real-time without storage
  • Crash Reporting: Anonymous error reports to improve app stability

We do NOT use analytics that track individual user behavior.

7. Children's Privacy (COPPA Compliance)

ReUnity is intended for users 17 years of age and older. We do not knowingly collect information from children under 17. In compliance with the Children's Online Privacy Protection Act (COPPA), if we learn that we have collected personal information from a child under 13, we will delete that information immediately.

If you believe a child has provided us with personal information, please contact us immediately at [email protected].

8. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

Legal Basis for Processing: We process your data based on: (a) your consent, (b) performance of our contract with you, and (c) our legitimate interests in providing and improving the Service.

Data Controller: REOP Solutions, Christopher Ezernack, [email protected]

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of personal information collected, used, and shared
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of personal information
  • Right to Non-Discrimination: Not be discriminated against for exercising your rights

We Do Not Sell Your Personal Information

ReUnity does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

To exercise your CCPA rights, contact us at [email protected] or call (toll-free): 1-888-REUNITY

10. Apple App Store & Google Play Compliance

ReUnity complies with Apple App Store and Google Play Store privacy requirements:

Data Collection Disclosure

Data TypeCollectedLinked to IdentityUsed for Tracking
Email AddressYesYes (for login)No
Health DataNo*NoNo
Usage DataAnonymous onlyNoNo
LocationNoNoNo

*Conversations are processed in real-time but not stored

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or in-app notification. Continued use of ReUnity after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or concerns:

Email: [email protected]

Developer: Christopher Ezernack

REOP Solutions

Your mental health journey is private.
We built ReUnity to be a safe space, not a data collection tool.

© 2026 REOP Solutions. All rights reserved.

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